Predictable Monthly IT Costs. No Surprise Bills.
Affordable IT support and managed IT services for small businesses in Edmonton. Your price is based on your team, devices, support, and security needs. We show you what’s included and quote extra work before it starts. No hidden fees. No long-term contracts.
Answer a few quick questions and we’ll help you understand the right monthly cost.
Your final price depends on how many devices you have, your security needs, your backup needs, and how fast you need help.
Essential
For small teams
Reliable IT support for small teams who want the basics done right.
Teams of 5–10
- 24/7 device and network monitoring
- Remote helpdesk and ticketing
- Next-gen antivirus / EDR on every device
- Weekly patching (Windows and apps)
- Automated computer tune-ups
- Monthly service report
Ideal for:
- Small offices (5-10 devices)
- Budget-minded teams
- Basic IT needs covered
Professional
For growing businesses
Our full managed IT plan for growing businesses that need proactive security, support, and accountability.
Teams of 10–50
- Everything in Essential
- 24/7 IT support with 15-minute response for critical issues
- Firewall management and change requests
- Email security and user awareness training
- Backup monitoring and recovery planning
- Onsite support in Edmonton
- Quarterly IT review
Ideal for:
- Growing businesses (10-50 devices)
- Teams that need faster help
- Clinics and firms with security needs
Enterprise
For established and regulated orgs
Strategic IT and security for larger and regulated teams that need a true partner.
Teams of 50+
- Everything in Professional
- Priority response and escalation
- Dedicated account manager
- vCIO planning and IT roadmap
- Advanced threat monitoring / SIEM
- Healthcare and regulated-business compliance support (HIA, PIPA/PIPEDA)
- Annual security review and penetration testing
- Monthly leadership reviews
Ideal for:
- Established businesses (50+ devices)
- Regulated fields (health, legal)
- Teams that need IT strategy
What Costs Extra?
Some new clients need a one time setup before monthly support starts. First we look at your devices, Microsoft 365, backups, security, and network. Then we give you a clear setup quote. You see the full cost before any work begins.
- Setup and onboarding: quoted after we review your setup
- Microsoft 365 licenses: billed on their own
- New hardware: billed on their own
- Backup service and storage: quoted separately
- Office moves, migrations, and large projects: quoted separately
Compare Plans
| Feature | Essential | Professional | Enterprise |
|---|---|---|---|
| 24/7 System Monitoring | |||
| Remote Helpdesk Support | |||
| Endpoint Protection (EDR) | Included | Advanced EDR | Advanced EDR |
| Patch Management | |||
| Critical Response Time | Next business day | 15 minutes | 15 minutes |
| Email Security | |||
| Backup Monitoring & Recovery Planning | Basic monitoring | Monitoring + recovery planning | Managed backup (when contracted) |
| Security Training | |||
| Onsite Support | Add-on | Included | Priority |
| After-Hours Support | Emergency | 24/7 Live | |
| Business Reviews | Monthly report | Quarterly | Monthly + vCIO |
| SIEM / Advanced Threat Detection | |||
| Compliance Management | Basic | Full (HIA/PIPA/PIPEDA) | |
| Dedicated Account Manager | |||
| Penetration Testing | Annual |
Pricing Questions?
Here are answers to the most common questions about our pricing.
What is the pricing model for managed IT services?
We charge one flat monthly fee. The price is based on how many devices and users we look after. You pay the same amount each month. This makes your IT costs easy to plan. You will not get a surprise bill when something breaks.
How much does managed IT support cost?
Most Edmonton small businesses pay a set monthly fee for each device or user. The price depends on your team size, your security needs, and how fast you need help. Bigger teams and stricter rules cost a little more. The best way to get a real number is a quick chat. We give you a clear monthly estimate first.
What do managed IT services include?
Our plans cover the daily work that keeps your computers safe and running. You get 24/7 monitoring, help desk support, virus and threat protection (EDR), and weekly updates. We also tune up slow computers and send you a monthly report. Higher plans add email security, staff training, and onsite visits in Edmonton.
How much does an IT plan cost for a business in Canada?
It changes a lot from one business to the next. A small office pays less than a busy clinic with strict privacy rules. Your price depends on your devices, your users, and your industry. Alberta health and legal firms often need extra security, so they pay a bit more. We build the plan around what you really need.
How does an MSP make money?
An MSP is a managed service provider. We charge a monthly fee to look after your IT. We make money by keeping your systems healthy, not by waiting for them to break. When your tech runs well, you stay a happy client. That is why we work to stop problems before they start.
What costs extra?
Your monthly plan covers support and protection. A few things are billed on their own. This includes Microsoft 365 licenses, new hardware, and backup storage. Big jobs like office moves, migrations, and large projects are quoted first. We always show you the cost before we start any work.
How does setup and onboarding work?
Some new clients need a one time setup before monthly support starts. First we look at your devices, users, Microsoft 365, security, and network. Then we give you a clear setup quote. You see the full cost before any work begins.
Can you help me choose the right plan?
Yes. If you are not sure which plan fits, we can help. We look at your team, your devices, and how you work. Then we explain the best plan in plain words. There is no pressure and no tech jargon.
Not Sure Which Plan Is Right?
We'll review your devices, security needs, and support level, then explain the right option in plain words.
Answer a few quick questions and we’ll help you understand the right monthly cost.