Predictable IT Costs, No Surprises

Our pricing is based on the number of users (employees) in your organization. This includes all endpoints (computers, laptops) that each user accesses. The per-user model ensures predictable monthly costs as your team grows.

We charge a one-time onboarding fee that covers initial assessment, documentation, and system configuration. This typically ranges from $1,500 to $5,000 depending on complexity. We'll provide an exact quote during your assessment.

Hardware purchases, software licensing (Microsoft 365, etc.), major projects (migrations, new implementations), and third-party services are billed separately. We'll always provide quotes before any additional work.

No. We offer month-to-month service with 30 days notice to cancel. We believe in earning your business every month. Annual commitments are available with a discount if preferred.

We can customize a plan that fits your specific requirements. Many clients start with one tier and add specific services a la carte. Contact us for a custom quote.

Essential tier clients can add onsite visits at $150/hour. Professional and Enterprise clients have onsite support included for the Edmonton metro area. Emergency onsite response is available for all tiers.